Bits And Pieces For Remote Assistance

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A collection of information about remote assistance. This is not complete, please feel free to amend/extend.

    • RA is not working at the moment **

http://wiki.linuxmce.org/index.php/Outside_Access shows regular remote access to the system http://wiki.linuxmce.org/index.php/Remote_Assistance shows what a developer needs to do to get access to remote assistance to help a user

What is Remote Assistance RA is a way for a LinuxMCE user to give access to a remote developer or other helpful person without opening ports in a firewall, without the need for dynamic DNS or similar.

RA opens a SSH connection to the LinuxMCE remote assistance server (ra.linuxmce.org) and provides a tunnel into the user's system.

Relevant files on the user's LinuxMCE system are (all in /usr/pluto/bin):

  • SetupRA_Special.sh
  • RA_Change_Password.sh
  • RA-Handler.sh
  • RA_KeepsPortsAlive.sh
  • RA.sh
  • RemoteAccessTunnel.sh
  • SetupRemoteAccess.sh

On the service provider system (ra.linuxmce.org) the only thing I could found so far is

  • get_ra_ports.php
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