Bits And Pieces For Remote Assistance
A collection of information about remote assistance. This is not complete, please feel free to amend/extend.
RA is not working at the moment
- http://wiki.linuxmce.org/index.php/Outside_Access shows regular remote access to the system
- http://wiki.linuxmce.org/index.php/Remote_Assistance shows what a developer needs to do to get access to remote assistance to help a user
What is Remote Assistance
RA is a way for a LinuxMCE user to give access to a remote developer or other helpful person without opening ports in a firewall, without the need for dynamic DNS or similar.
RA opens a SSH connection to the LinuxMCE remote assistance server (ra.linuxmce.org) and provides a tunnel into the user's system.
The User System
Relevant files on the user's LinuxMCE system are (all in /usr/pluto/bin):
The LinuxMCE RA Service System
On the service provider system (ra.linuxmce.org) the only thing I could found so far is