Difference between revisions of "Remote Assistance"

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(Remote Assistance is working again. This guide is up to date now.)
 
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[[Category:Tutorials]]
 
[[Category:Tutorials]]
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{{versioninfo|810Status=in backport pipe|810UpdatedDate=14th September 2011|810UpdatedBy=Foxi352|versioninfo|1004Status=works|1004UpdatedDate=14th September 2011|1004UpdatedBy=Foxi352}}
  
We've moved all the remote assistance stuff on the linuxmce server. If
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*This guide is for developers having access to remote assistance server
you want to use it to connect to a someone's system, he needs to enable
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remote assistance from pluto web admin (Wizard->Security->Remote Access)
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and then tell you the remote assistance code.
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The remote assistance code is formed from two numbers, first is the
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If you want to use it to connect to someone's system, he needs to enable remote assistance.
installation id of that computer and the second number is the password
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that you need to use when you connect to him.
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After you get that information, login to linuxmce.org and run this
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The button can be found on web admin (Wizard->Security->Outside Access).Let the user push the "enable" button and ask him for the remote assistance code that appears.
command to connect:
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# rassh -i <INSTALLATION_NO>
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To get a user/pass for linuxmce.org, you'll need to talk to Daniel K.
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The remote assistance code is formed from two numbers, first is the installation id of that computer and the second number is the password that you need to use when you connect to him.
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After you get that information, login to ra.linuxmce.org and run this command to connect:
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# /usr/linuxmce/bin/rassh -i <INSTALLATION_ID>
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The user is 'remote' and the pass if the second part of the remote assistance code the user supplied you.
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To get a user/pass for ra.linuxmce.org, you'll need to talk to TSCHAKeee.

Latest revision as of 18:10, 14 September 2011

Version Status Date Updated Updated By
710 Unknown N/A N/A
810 in backport pipe 14th September 2011 Foxi352
1004 works 14th September 2011 Foxi352
1204 Unknown N/A N/A
1404 Unknown N/A N/A
Usage Information
  • This guide is for developers having access to remote assistance server

If you want to use it to connect to someone's system, he needs to enable remote assistance.

The button can be found on web admin (Wizard->Security->Outside Access).Let the user push the "enable" button and ask him for the remote assistance code that appears.

The remote assistance code is formed from two numbers, first is the installation id of that computer and the second number is the password that you need to use when you connect to him.

After you get that information, login to ra.linuxmce.org and run this command to connect:

# /usr/linuxmce/bin/rassh -i <INSTALLATION_ID>

The user is 'remote' and the pass if the second part of the remote assistance code the user supplied you.

To get a user/pass for ra.linuxmce.org, you'll need to talk to TSCHAKeee.