EP-636 SIP Phone

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Version Status Date Updated Updated By
710 Working with issues 12th May 2010 Techstyle
810 Working with issues 12th May 2010 Techstyle
1004 Unknown N/A N/A
1204 Unknown N/A N/A
Usage Information

Summary

Big 636.jpg

EP-636 is an economic IP phone that could running under H.323 v4 and SIP v2. It possesses single file of English letters and single file of digital LCD displayer and achieving full dulplex hands-free call. it is disposed into H.323, EP-636 can cooperate with GK and GW of most H.323. It also has perfect H.450 protocol to complete all telecom value-added services such as call transfer, call forward, call waiting, etc.. Cooperating with soft exchange system, it can totally replace traditional PBX or KEY LINE PHONE. It can also be used as LAN phone or hot-line phone. When it is disposed into SIP, EP-636 can cooperate with most SIP system. Besides having popular g.723 and g.729, it can use low-priced GSM voice compression algorithms.

Setting it up

Hardware Setup

  • Assemble the phone if not assembled.
  • Plug the phone into a network switch using CAT5 cable.
  • Plug the power supply into the wall and then into the back of the phone.

LMCE Setup

  • First, be sure to log into your web front end, with a user who can change configuration.
  • Once this is done, select Wizard > Devices > Phones from the menu up top.

Ekiga Menu Select Wizard Devices Phones.jpg

  • If you have other phones already configured, you will see a list of them. Otherwise, this page will be blank.

Click Add Device.

Ekiga Menu Add Device Button.jpg

An Add Device window will appear.

  • Select Generic SIP Softphone from the Device Template drop-down menu, and press the Pick Device Template button.

Ekiga Menu Add Device Window.jpg

The Add Device window will disappear, and the new phone will appear.

  • In the list. Change the name of the phone to something more descriptive. Make note of the Phone Number and IP Address, and set the FloorPlan Object to Non-LinuxMCE Phone to provide a floor plan icon.

Ekiga Menu New Phone Info.jpg

  • type in the Mac Address, mine was written on the box. if you can't find it skip this.

LinuxMCE now knows about the phone, and has configured an extension for it in Asterisk, with the (Ext) Phone Number that was specified.

Phone Configuration Setup

  • In a web page window type in the IP address of the phone to access the configuration portal. Login as Admin, default user name is 'admin' password is 'admin'
  • Follow the instructions in the pictures below:

EP-636call1.JPG

EP-636call2.JPG

  • Click on 'OK' at the bottom of the page.
  • Hit the 'Save Configuration' Tab at the side.

Power Cycle

  • Reset your core and reboot the phone.

Problems and Pitfalls

I found 2 problems when I had finished:

1. The phone would lose connection after a period of time, this time could vary from 5mins to 5hours

2. When there was an incoming call all the orbiters rang but the phone did not.

These problems were fixed with the following steps:

Connection Loss

  • In a web page window type in the IP address of the phone to access the configuration portal. Login as Admin, default user name is 'admin' password is 'admin'
  • Goto the call settings page
  • Check the Advanced box
  • In the Register Expiry box enter '60'
  • Click on 'OK' at the bottom of the page.
  • Hit the 'Save Configuration' Tab at the side.
  • Reset your core and reboot the phone.

THIS METHOD IS NOT SUCCESSFUL AND NO SUCCESSFUL METHOD HAS BEEN FOUND

Phone not ringing

  • In LMCE Webadmin, select Wizard > Devices > Phone Lines from the menu up top. Hit the Settings link.
  • Make sure all the devices you want to ring in each of the conditions are checked.
  • Click Update at the bottom
  • Reload the router and you are all set

Personal experience (please add yours)